The program did not install correctly it doesnt appear in the programs list nor when i look in program files or program files x86. Wd discovery software is a software program developed by western digital technologies. How to delete wd unlocker udf partition so far i have not been successful or am i able to find any information showing how to remove a western digital wd unlocker partition. Remove the smartware on a pc, then make the drive ready for your mac. The software also supports my cloud, wd cloud, my cloud. I dont want whatever viruses and malware that are on it on my computer, and dont need the files the previous owner had. Disconnect all other external drives from the computer except one my book or my passport. I have a wd my passport 4tb when i connect it to my laptop it appears under my computer as. As pointed out in this reddit post, the western digital my passport drives contain. I am very protective of what gets installed and changed on my laptop, which has left me very disappointed with western digital after this last.
My passport ultra portable hard drive user manual western digital. Computer software and hardware open or close computer software and hardware subcategories. Download recommended tool to fully and quickly uninstall wd drive utilities on pc. If youre looking for professional recovery service please visit our contact page to talk to a data recovery professional today. Thanks, yes the wd security for mac did resolve the problem, uninstalling the software,and allowed me to make one further backup but. How to unlock a wd external drive without a password.
How to dismantle a western digital my passport external. The wd hard drive failed to show up on my pc and i couldnt access saved data either. I managed to remove the software from my wd passport and turn it into a regular external hard drive that allows you to drag and drop thingserase things like a regular usb drive. The software is located on a hidden drive partition, which removes a. It would be nice if i can remove this smartware from my drive. My laptop stopped recognizing wd passport with a letter drive in explorer. How can i remove wd unlocker external drives for mac. How to unlock a wd external drive without a password ccm. Existing installations of wd software supported by wd discovery will prompt the. This vids goal is to help uninstall the wd discovery cleanly. Wd my passport will not allow itself to be safely removed. Perfectly paired with wd backup software and password protection, the my passport drive helps keep your digital lifes. Designed to fit in the palm of your hand, theres plenty of space to store a massive amount of photos, videos, music and documents.
Step 1 go to this page, download the stuff they tell you to. Wd my book drives and encryption automatically enabled. Wd drive utilities lets you configure, manage, and diagnose your western digital external drives. Storage capacity a hard drive that has smartware on it no longer has full storage capacity. The discovery tool is used to discover wd drives on the network, and to create mapped network drives from their share folders. I got a used 120gb western digital passport and need to wipe it, but still be able to use it. Which screwdriver or tool does anyone recommend to remove these stubborn wd hard drive covers.
Launch the software by double clicking on its icon, and select recover partitions option on the main screen. How to remove wd smartware virtual drive jared heinrichs. Next, choose your wd my passport external hard disk from the list of available drives and hit scan button. You can scan for errors as well as check for increases in temperature, noise, or read and write errors, which can all be. Apparently some ransomware hacking attacks can corrupt any attached usb etc drives, so i wish to remove the my passport backup drive. Wd discovery software by western digital technologies. Log in or sign up to leave a comment log in sign up. Hi, i have just installed the premium security product and want to back up to my wd drive connected by usb port. Wd my passport external hard drive data recovery for mac as long as lost files on your wd my passport drive havent been overwritten by new data and you drive can still be recognized as a drive by your mac, youre likely to restore all lost data with the help of a wd my passport data recovery program such as recoverit is for mac this powerful utility enables you to recover wd my. After calling the tech support, they were really helpful in solving my problem with. Wd data recovery external hard drive and software support. After installing the wd my book software to manage the external drive i noticed there was an additional drive letter. Page 1 of 2 wd my passport posted in external hardware. Simple steps to recover lost partition from wd my passport.
My problem is to delete smartware partition udf and add free space for my data. I have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. First, new technologies are emerging, as a result, the equipment is being improved and that, in turn, requires software changes. When you remove and reconnect the my passport ultra drive. The my passport drive is trusted, portable storage that gives you the confidence and freedom to drive forward in life. Please pay attention to a fact that the program cannot be fully removed by the regular removal method, because many of its registry entries and other files still locate on the computer after the removal.
Buy the western digital byvg0020bbk hard drives and other hard drives at. The volume does not contain a recognized file system. I can only see options to backup to online, or my c or d drives, how do i proceed. Remove write protection on usbsdinternalexternal hard. I got a huge estimate for data recovery from some providers which i cant afford. Remove the vcd from my drive wd portable drives wd. Connect your hard drive that you want to remove wd unlocker from. To get started, choose the western digital brand youd like help with. Hello, i just bought a my passport essential 320go, and 1to. How to change or remove encryption on westerndigital ultra external hard drive using wd security. It also features password protection with hardware encryption. Erasing your drive does not erase the wd drive unlock utility password protection software files that are on the drives virtual cd. Data medics data recovery specializing in western digital my passport data recovery services. Secondly, the needs of users are growing, requirements are increasing and the needs are changing for wd my passport software.
With a new, stylish design that fits in the palm of your hand, theres space to store, organize, and share your photos, videos, music, and documents. But this would take, as mentioned in the wd kb link you provided, about only 20mb. Uninstall wd drive utilities how to fully remove wd. Wd my book read only remove write protect as i mentioned there is no write protect switch or tab on the device, so this means the my book drive was write protected through software or firmware though as i mentioned, im not sure how it was done in the first place. Check the bad sectors, replace the western digital hard drive with the help of easeus disk copy, and then fix bad sectors using bad sector repair tools. Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike. How to delete wd unlocker udf partition microsoft community. Wd drive utilities software allows you to configure, manage, and diagnose your wd drive. Perfectly paired with wd backup software and password protection, the my passport drive helps keep your files safe. If you asking to completely remove the vcd, that not possible since it built into the firmware. Im trying to install wd backup to use with my passport ultra in windows 10. The vcd contains the wd smartware installation software, the encryption and password protection application, user manuals, and other resource files. Recently purchased a western digital my passport essential 250 gb hard drive.
So ive tried to uninstall it, with an eye toward trying a reinstall, but that doesnt work either. How to change or remove password from wd ultra external. Download and install remo recover windows software on your system. The different drives come with different preinstalled software programs, but all feature the wd security. I came to know that the head assembly is damaged and need to be replaced. Glary utilities software has a governmentstandard file shredder utility that you. Wd my passport ultra is a powerful portable hard drive with i tb storage capacity and cloud backup with the dropbox. Is there a possible way that can help me to repair the. They are star shaped and i have tried many different screwdrivers to no avail. I havent tried any of the proposed solutions, because from what i have understood, there are no final solutions, they only hide the problem. This universal firmware updater automatically detects and installs the latest firmware update available. How do i remove this smartware software from my drive. I dont know how to use partition magic or other software to make fdisk. Remove wd unlocker partition from wd my book super user.
My preference is to format the disk and get rid of their software. Downloads download software and updates for your wd product at. My external hard drive wd passport does not disconnect from my laptop. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. Its wd s diagnosticsetup software for their drives. If your product is not listed above, please visit the product page. This post will cover how to remove wd smartware virtual driver from wds mybook. If your western hdd has bad sectors, follow the methods below.
I have a wd passport 500gb portable external hard drive that has been formatted with ext2 and it works well. There is an option to remove the security from the drive using the wd security software. The tier ii tech support did tell me some wd products that didnt have their smartware on them, but none of them came in the 3 tb size. But i find that it cannot be opened in file explorer, after connecting it to my home computer that running windows 7. I just hope that the software doesnt amount to a root kit. They remain, even after erasing or reformatting the drive. I have no other programs running and have finished copying to the wd hard drive. Windows users click here a small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd. It allows connected wd devices like wd my passport and other supported drives. With this tools, i cannot delete the 2 partitions and create one. I went through the ms fix problems that block programs from being.
Recently got my wd passport essentials, and was looking for a way to remove the annoying vcdfeature, when i came along this thread. My external hard drive does not disconnect from computers. A small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd. I have a utility cd that came with an internal wd harddrive i installed a couple of years ago data lifeguard tool version 11. My passport is the trusted, portable storage that perfectly complements your onthego lifestyle.
My external hard drive does not disconnect from computers using vista my external hard drive wd passport does not disconnect from my laptop. Fix and repair wd my passport ultra not detectedshowing. Giving an example with the new wd my passport ultra, and quoting its user manual p. Optimize for quick removal ok if set that way change and ok the setting and then change it back and ok. There is a tool wd smartware virtual cd manager but this sofware just hidden the smartware partition. Mac, consoles, so would bitlocker work for the password setremoval.
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